"We have worked with Dean Bush since October of last year. Eximius is a Live-in care company, and Dean was looking for high quality care for 2 of his clients – one with spinal injury and one with ABI. From the beginning of our communication, what was clear was that Dean cares passionately about his clients, and will not compromise on the expectations he has for their care and support. Dean was very clear from day 1 that he wanted the best and he works extremely hard to ensure that’s what he achieves.
Since working with Dean he has always communicated fairly and professionally, including us in clients discussions and being part of our team to resolve any issues or concerns. He is extremely innovative and works with us to get the best outcome for his clients. I would highly recommend Dean as a Case Manager and we would not hesitate in using him or introducing him to our clients."
Kate Hetzel – Owner, Eximius Live-in Care Ltd
"I met Dean at a very difficult time - my daughter was recovering in hospital following a spinal cord injury. For my wife and I, everything had changed overnight. While we had guidance from the ward, we dreaded returning back to community. Quite simply - we felt rudderless. At our initial meeting, Dean made every effort to cover a plethora of topics, while keeping a genuine human and empathetic connection. He made us feel at ease and gave invaluable initial pointers.
Over the course of working with Dean, he has consistently proved to be reliable, thorough, very knowledgeable, kind and considerate.
It hasn’t always been smooth sailing, my family has faced issue with provision from statutory services and public bodies, however Dean has always been there to provide support, no matter how difficult things got.
We have a perfectly functioning private multi-disciplinary team thanks to him; furthermore, his help has afforded us time and respite to rebuild following such a life changing event.
Dean is always a pleasure to work with."
Father – Spinal Cord Injured Child – Hertfordshire
"Kim was my case manager for three years. I would never have managed my neuro-rehab and recovery without her.
She understood what I needed, found the right specialists, and handled everything behind the scenes: scheduling, invoicing, managing the instructing parties, setting up MDT reviews. She checked in regularly and kept me updated on progress, all done efficiently and without me having to ask.
With Kim I knew I was in safe hands. I did not have to worry about any of it, and I knew she always had my best interests in mind.
She played a key role in my recovery."
From Brain Injured Client - London.
"I have worked with Dean on a number of cases over the years, one particularly complex functional neurological case where he was instrumental in supporting my client through mental health difficulties and probably saved her life due to him identifying a suicide risk and a complex lower limb and polytrauma case with a client undergoing multiple leg saving surgery. I have always found Dean approachable and his interaction with clients is very good with him gaining their trust early on. When he says he will do something to assist a client he puts this into effect. He also has no difficulty challenging the opinions of treating medical specialists when he needs to act as health advocate for your client. I would thoroughly recommend him."
Solicitor, London
"I have instructed Dean Bush as a case manager to assist catastrophically injured individuals, and have found him to be very caring, proactive and pragmatic. He has a lovely rapport with his clients and keeps everyone informed with concise, sensible updates. He gets on with the job in hand quickly, and has helped to secure some great rehabilitation outcomes for my clients."
Solicitor, London
"A few years ago, my husband suffered a very bad fall which unfortunately resulted in a serious spinal injury.
After the hospitalisation and various therapies, there was then the rehabilitation processes and the forming of a completely new life.
We enlisted the help of Mr Dean Bush of Horton Tower who is experienced in this whole process of rehabilitation and fortunately for us, has a great deal of experience in spinal injuries.
Mr Bush has helped my husband and sourced all the equipment he needs and has also worked for us on the property management side where he has sourced the right property and instigated all the remedial works needed for disabled living.
Mr Bush, since working with us over the last few years has proved to be very compassionate with my husband who has many needs. Mr Bush has also worked with us to gain the correct health and professional care needed and ensured the correct teams of healthcare professionals have been put in place.
I would sincerely recommend Dean Bush to anyone out there who is looking for compassionate support and knowledge not only in Healthcare, but in the total rehabilitation process, which to many is a complete minefield."
Mrs A from Kent
